Author name: TPrasertsit

Customer support refers to the process of engaging existing customers to continue buying products or services from your business. It’s about building long-term customer relationships and enhancing customer loyalty, which leads to repeat business and, ideally, customer referrals. It is directly connected to business profitability. A study by Harvard Business School found that increasing customer

Leveraging technology to streamline operations and enhance productivity is no longer just an option—it’s a necessity. This truth is especially evident when it comes to financial management, where accounting software has revolutionized the way businesses handle their books. Accounting software helps specialized application program that automates and streamlines accounting tasks. It facilitates the recording and

Enterprise Resource Planning (ERP) systems are comprehensive software solutions designed to manage and integrate all the essential functions of a business. These functions can range from finance, supply chain, operations, reporting, and manufacturing, to human resources. By streamlining and automating business processes, ERP systems help organizations improve their productivity and efficiency, and ultimately, their profitability.

The concept of digital transformation has become a cornerstone for businesses aiming to thrive and outpace their competition. At its core, successful digital transformation involves the integration of digital technology into all areas of a business transformation, fundamentally changing how operations are conducted and how value is delivered to customers. It’s not merely about upgrading